Política de Cancelamento

Thank you for choosing to invest in your healing journey with me. To ensure a smooth and transparent experience, please carefully review the following policy regarding all purchases and session bookings: Last Updated: 18 February 2025 Santos Aura by Cristina Santos provides holistic therapy and card reading services for personal insight and well-being. These services are not a substitute for professional medical, legal, or financial advice. Clients should seek appropriate professional guidance for medical conditions, mental health concerns, legal matters, or financial decisions. 1. Terms of Service Services include holistic therapy (reiki, sound healing, Bach flower remedies, colour therapy) and card readings (Lenormand, tarot, oracle). Readings offer guidance but do not guarantee specific outcomes. Holistic therapies support well-being but do not replace medical treatment. Animal therapies are complementary and do not replace veterinary care. Clients must be 18+ to book a reading or therapy session. Payment is required before the session. No refunds for completed sessions. 2. Privacy Policy Personal data (name, email, phone number) is used only for bookings and communication. No personal data is shared with third parties. Payments are processed securely; financial details are not stored. By using this website, you agree to this data policy. 3. Liability Disclaimer Santos Aura by Cristina Santos is not responsible for how clients interpret or act on guidance provided. Santos Aura by Cristina Santos provides intuitive guidance and holistic therapies intended for personal insight and well-being. While every effort is made to offer accurate and meaningful guidance, interpretations are subjective, and outcomes depend on personal choices and circumstances. No guarantees are made regarding the accuracy, effectiveness, or results of any session. Clients are responsible for their own decisions, actions, and how they choose to apply the guidance received. 4. Cancellations & Rescheduling Cancellations must be made at least 24 hours in advance. Missed or late-canceled sessions are non-refundable. Rescheduling is available with at least 24 hours' notice, subject to availability. 5. Right to Refuse Service Services may be refused to anyone behaving disrespectfully or violating terms. Abusive or inappropriate behaviour will result in session termination without a refund With gratitude, Cristina Santos Psychic Medium and Holistic Therapy